Miysen Website Privacy Policy
Effective Date: April, 29, 2026
Business Name: Miysen Inc.
Website: miysen.ca
Contact Email: contact@miysen.ca
Miysen Inc. (“Miysen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, submit a form, book a call, request a quote, purchase services, or work with us as a client.
Miysen is a digital growth agency based in Nova Scotia, Canada. We provide services such as website development, content creation, branding and design, social media management, promotional video, and growth systems.
By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy.
- Personal Information We Collect
We may collect personal information that you choose to provide to us, including:
– Name
– Email address
– Phone number
– Business name
– Website URL
– Social media handles
– Project details
– Budget or service interests
– Messages submitted through contact, intake, quote, or booking forms
– Files, brand assets, photos, videos, logos, or documents you provide to us
– Billing and payment-related information
– Communication history with us
We may also collect basic technical information when you visit our website, such as:
– IP address
– Browser type
– Device type
– Pages visited
– Time spent on the website
– Referring website
– General location data
– Cookies and analytics data
We do not intentionally collect more personal information than we need to provide our services, respond to inquiries, operate our website, and manage client relationships.
- How We Use Personal Information
We may use personal information to:
– Respond to inquiries
– Provide quotes, proposals, and service recommendations
– Book discovery calls or meetings
– Create and manage client accounts or projects
– Deliver website, content, branding, video, social media, and growth services
– Communicate about projects, deadlines, revisions, approvals, and support
– Send invoices, receipts, contracts, onboarding forms, and service updates
– Improve our website, services, systems, and customer experience
– Analyze website performance and marketing effectiveness
– Protect our business, website, clients, and users from fraud, misuse, or security issues
– Meet legal, accounting, tax, insurance, and business recordkeeping requirements
We only use personal information for reasonable business purposes connected to the reason it was collected, unless we get consent or are required or permitted by law.
- Consent
We collect, use, and disclose personal information with your consent, unless otherwise permitted or required by law.
Consent may be provided when you:
– Submit a contact form
– Fill out an intake form
– Book a call
– Request a quote
– Sign a contract
– Send us files or project information
– Communicate with us by email, phone, text, social media, or other platforms
– Continue using our website after being notified about cookies or tracking tools
You may withdraw consent at any time by contacting us at contact@miysen.ca. If you withdraw consent, we may not be able to provide certain services.
- Website Forms
When you submit information through a form on our website, we use that information to respond to your request, understand your needs, and provide relevant services.
Form submissions may be stored in our website system, email inbox, CRM, project management tools, or other business systems used by Miysen.
Please do not submit sensitive personal information through our website forms unless it is necessary for the service you are requesting.
- Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand how visitors use our website and improve our marketing.
These tools may collect information such as:
– Pages visited
– Time on site
– Device and browser information
– General location
– Traffic source
– Interactions with buttons, forms, or pages
We may use tools such as Google Analytics, Meta Pixel, Google Search Console, advertising platforms, or similar services.
You can adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.
- Payments and Billing
If you purchase services from us, payment information may be processed through third-party payment providers, invoicing platforms, banks, or accounting tools.
Miysen does not directly store full credit card numbers unless specifically stated by the payment processor. Payment providers handle payment information according to their own privacy and security practices.
We may keep invoices, payment confirmations, tax records, and transaction history as required for business, tax, legal, and accounting purposes.
- Client Files, Assets, and Project Materials
As part of our services, clients may provide us with files and materials such as:
– Logos
– Brand guides
– Photos
– Videos
– Website content
– Login credentials
– Business information
– Social media content
– Customer-facing materials
– Product or service information
We use these materials only to provide the services requested, manage the project, communicate with the client, and maintain business records.
Clients are responsible for ensuring they have the right to provide any images, videos, music, logos, copy, customer information, or other materials they send to Miysen.
- Login Credentials and Account Access
In some cases, clients may provide access to websites, hosting accounts, social media accounts, booking platforms, analytics tools, email platforms, or other systems.
We use account access only for the purpose of providing the agreed services.
Clients should avoid sending passwords through unsecured channels when possible. We may recommend using secure password-sharing tools where appropriate.
Clients are responsible for removing Miysen’s access after a project ends if ongoing access is no longer required.
- Sharing Personal Information
We do not sell personal information.
We may share personal information only when necessary, including with:
– Website hosting providers
– Email providers
– Booking platforms
– CRM or project management tools
– Cloud storage providers
– Payment processors
– Accounting or invoicing tools
– E-signature platforms
– Contractors, editors, designers, developers, or team members helping deliver services
– Legal, accounting, insurance, or professional advisors
– Government, regulatory, or law enforcement authorities when required by law
We only share the information reasonably needed for the specific purpose.
- Third-Party Tools and Platforms
Our website and services may rely on third-party tools, platforms, plugins, and service providers. These third parties may process personal information according to their own privacy policies.
Examples may include:
– Website hosting platforms
– WordPress plugins
– Contact form tools
– Booking systems
– Google services
– Meta/Facebook/Instagram tools
– Email platforms
– Payment processors
– Cloud storage providers
– Project management tools
– Analytics and advertising platforms
We are not responsible for the privacy practices of third-party websites, platforms, or services that we do not control.
- International Storage and Processing
Some of the tools and service providers we use may store or process information outside of Nova Scotia or outside of Canada.
When personal information is stored or processed outside Canada, it may be subject to the laws of that location. We take reasonable steps to use reputable service providers and protect personal information in line with applicable privacy requirements.
- Data Security
We use reasonable physical, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include:
– Password protection
– Limited access to client files
– Secure cloud storage
– Account access controls
– Use of reputable third-party platforms
– Internal procedures for handling client information
No website, email system, cloud platform, or internet transmission is completely secure. We cannot guarantee absolute security, but we take privacy and data protection seriously.
- Retention of Personal Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
– Providing services
– Managing client relationships
– Maintaining business records
– Meeting tax, accounting, legal, and insurance obligations
– Resolving disputes
– Enforcing agreements
– Improving our services
When personal information is no longer needed, we will delete, anonymize, or securely store it where appropriate.
- Accessing or Correcting Your Information
You may request access to the personal information we hold about you. You may also ask us to correct information that is inaccurate or incomplete.
To make a request, contact us at:
Miysen Inc.
Email: contact@miysen.ca
Website: miysen.ca
We may need to verify your identity before responding to a request.
- Marketing Communications
If you sign up for updates, request information, become a client, or otherwise communicate with us, we may send you service-related messages or marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link, if available, or by contacting us directly.
We may still send important non-marketing messages related to active projects, invoices, contracts, service updates, or legal matters.
- Children’s Privacy
Our website and services are intended for businesses and individuals who are able to enter into service agreements. We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
- Links to Other Websites
Our website may contain links to third-party websites, platforms, or resources.
We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage users to review the privacy policies of any websites they visit.
- Privacy Breaches
If we become aware of a privacy breach involving personal information under our control, we will take reasonable steps to contain the breach, assess the risk, notify affected individuals where appropriate, and comply with applicable legal obligations.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, tools, or legal obligations.
The updated version will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
- Contact Us
For questions, requests, or concerns about this Privacy Policy or how we handle personal information, contact:
Miysen Inc.
Email: contact@miysen.ca
Website: miysen.ca
